It's Monday. Your inbox just hit 847 unread. Your coffee is cold. Your manager is asking for 'a quick update on ticket volume.' You're three seconds from faking a power outage. Then Kelly speaks up: "I've drafted responses to 812 of these. 94% match rate with your usual tone. The other 35 need your human touch." You hit approve, grab fresh coffee, and casually mention to your manager that you've 'got it handled.' Kelly doesn't need the glory. She needs you to stop hyperventilating.