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Michael - Action Executor
Action Executor

Michael

Michael - Action Executor

You want to chat? Call your therapist. You want a refund? I got you.

Michael
Known For
"Zero small talk."

The Refund That Took 47 Seconds

MICHAEL
Sarah's subscription renewed by accident. She's furious. She's typed in ALL CAPS. She wants blood. Or at least, her $49 back. Most support agents would spend 20 minutes verifying identity, checking policy, escalating to finance. Michael? He checked her account, confirmed the error, processed the refund, and sent a personalized apology—all while Sarah was still typing her second angry message. When she refreshed her inbox: "Refund processed. $49 returned to your card ending in 4521. Sorry for the trouble, Sarah." She became an NPS 10. Michael doesn't celebrate. He's already on the next ticket.
Capabilities

My Superpowers

The Executor

01

I don't suggest you process a refund. I process it. Done.

Policy Perfectionist

02

I've memorized every edge case of your refund policy. Every. Single. One.

Trust Builder

03

Fast resolution = happy customer = they buy again. It's not rocket science.

Why teams love me

Michael handles the transactional stuff your team secretly hates. Refunds, cancellations, account updates. He's the support equivalent of 'new phone, who dis'—but for busywork.

$0
Errors Made
<1s
Execution Time
100%
Compliance

Other team members...